Terms of Service

Effective Date: June 6, 2026  ·  Website: upstatepropanepros.com

These Terms of Service ("Terms") govern your use of the Upstate Propane Pros website and services. By accessing this website, submitting a form, requesting a quote, or contacting us, you agree to these Terms. If you do not agree, please do not use this website.

1. About Our Service

Upstate Propane Pros is a lead generation and referral service. We help connect residential and commercial customers with independent third-party propane providers, contractors, and service companies. We are not a propane provider, utility company, or government agency, and we do not perform propane delivery, installation, or service work ourselves unless expressly stated in writing.

2. No Guarantee of Service or Results

Submitting a request does not create a contract for propane service and does not guarantee that any provider will contact you, accept your project, or perform any work. Pricing, availability, scheduling, licensing, insurance, and quality of work are determined solely by the independent provider. We make no warranties regarding any provider or the services they offer.

3. Your Responsibilities

• You agree to provide accurate, current, and complete information.
• You are responsible for verifying that any provider you hire is properly licensed, insured, bonded, and qualified for the work requested.
• You agree to use this website only for lawful purposes and not to submit false, fraudulent, or unauthorized requests.
• You confirm that any phone number or email you submit belongs to you and that you are authorized to receive communications at it.

4. Consent to Be Contacted (Calls, Texts & Email)

By submitting your information, you expressly consent to be contacted by Upstate Propane Pros and/or its provider partners by telephone, email, and text message (SMS/MMS) at the contact information you provide, including through automated or autodialer technology, regarding your propane-related request. Consent is not a condition of any purchase.

SMS / Text Messaging Terms

• Program: Upstate Propane Pros sends transactional and account-related messages about your quote or service request.
• Frequency: Message frequency varies based on your interaction with us.
• Cost: Message and data rates may apply.
• Opt-out: Reply STOP at any time to stop receiving text messages. Reply HELP for help, or contact us at info@upstatepropanepros.com.
• Carriers: Carriers are not liable for delayed or undelivered messages.

5. Intellectual Property

All content on this website — including text, graphics, logos, and the Upstate Propane Pros name and branding — is owned by or licensed to Upstate Propane Pros and is protected by applicable laws. You may not copy, reproduce, or use our content or branding without written permission.

6. Disclaimer of Warranties

This website and our services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, error-free, or secure.

7. Limitation of Liability

To the fullest extent permitted by law, Upstate Propane Pros and its owners, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising out of or related to your use of this website, our referral service, or any work performed by a third-party provider. Propane is a hazardous material; any installation, service, or repair must be performed by a properly licensed and qualified provider, and we are not responsible for the acts or omissions of any third-party provider.

8. Indemnification

You agree to indemnify and hold harmless Upstate Propane Pros from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the website, your violation of these Terms, or your dealings with any third-party provider.

9. Third-Party Links

Our website may link to third-party websites or services that we do not control. We are not responsible for their content, policies, or practices.

10. Governing Law

These Terms are governed by the laws of the State of South Carolina, without regard to its conflict-of-law principles. Any disputes will be resolved in the state or federal courts located in South Carolina.

11. Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means you accept the updated Terms.

12. Contact Us